Social Play Systems Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of products and services provided by Social Play Systems, LLC (“Social Play Systems,” “we,” “us,” or “our”).

These Terms apply to our websites, mobile applications, games, dashboards, SaaS platforms, APIs, marketing tools, business intelligence tools, admin portals, subscriptions, digital products, and related services, including but not limited to SocialPlaySystems.com, OpsBeacon, CrossQuest Adventures, Letter Pop Ultimate, Marketing Factory, Business Prospector, Campaign Builder, and related services.

By accessing or using our services, you agree to these Terms. If you do not agree, do not use our services.

2. Description of Services

Social Play Systems provides software products and digital services, including:

• •Mobile and web-based games
• •Business intelligence dashboards
• •OpsBeacon and operational reporting tools
• •Marketing content tools
• •AI-assisted campaign generation
• •Business prospecting tools
• •Email campaign tools
• •Admin panels and account management tools
• •Subscription-based SaaS services
• •APIs and third-party integrations

We may add, remove, modify, suspend, or discontinue any feature or service at any time.

3. Eligibility

You must be legally able to enter into these Terms to use our services. If you use our services on behalf of a company, franchise, store, school, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

4. Accounts and Access

Some services require an account. You agree to provide accurate, complete, and current information.

You are responsible for:

• •Maintaining the confidentiality of your login credentials
• •All activity under your account
• •Ensuring only authorized users access your account or business workspace
• •Promptly notifying us of unauthorized access or security concerns

We may suspend or terminate access if we believe your account has been compromised or used in violation of these Terms.

5. Business Accounts and Administrators

For business software and SaaS products, account owners and administrators may control access, manage users, view activity, configure settings, upload data, create dashboards, manage integrations, and make subscription decisions.

If you are invited to use a business account, your use may be subject to the policies and instructions of that business account owner.

6. Subscriptions, Trials, and Payments

Some services may be offered through free trials, monthly subscriptions, annual subscriptions, usage credits, add-ons, one-time purchases, or paid feature tiers.

By purchasing a subscription or paid service, you authorize us or our payment processor to charge the payment method provided for applicable fees, taxes, renewals, usage-based charges, or add-ons.

Unless otherwise stated:

• •Subscriptions renew automatically until canceled.
• •Fees are non-refundable except where required by law or expressly stated in writing.
• •Free trials may convert to paid subscriptions if billing information is provided and the trial is not canceled before the trial ends.
• •We may change pricing with notice where required.
• •We may suspend access for non-payment, failed payment, chargebacks, or billing disputes.

7. Usage Limits and Credits

Certain services, especially AI-assisted tools, prospecting tools, campaign tools, or API-based features, may be subject to monthly usage limits, credit limits, rate limits, or fair-use restrictions.

Unused credits may expire depending on the plan or product. We may limit, throttle, suspend, or restrict usage that exceeds plan limits or creates excessive system cost, operational risk, or service disruption.

8. AI-Generated and Automated Content

Some services may generate text, images, recommendations, summaries, campaigns, business insights, or other content using AI or automation.

You understand and agree that:

• •AI-generated content may be inaccurate, incomplete, repetitive, or inappropriate.
• •You are responsible for reviewing and approving content before using, publishing, or sending it.
• •We do not guarantee that generated content will be error-free, legally compliant, brand-compliant, or suitable for a specific purpose.
• •You are responsible for ensuring that your use of generated content complies with applicable laws, platform rules, advertising rules, intellectual property rights, and your own business requirements.

9. Email Campaigns and Marketing Compliance

If you use our email, campaign, or marketing tools, you are solely responsible for:

• •The accuracy and legality of recipient lists
• •Obtaining required consent or permission to contact recipients
• •Honoring unsubscribe requests
• •Complying with CAN-SPAM, GDPR, state privacy laws, text/email marketing laws, and other applicable regulations
• •Ensuring campaign content is accurate, lawful, non-deceptive, and not misleading
• •Complying with Gmail, Google Workspace, email service provider, and third-party sending limits

We are not responsible for emails sent in error, bounced emails, spam complaints, account limitations, deliverability issues, or legal claims arising from your campaigns.

10. Third-Party Services and Integrations

Our services may connect to third-party platforms such as Google, FranPOS, Stripe, Firebase, Google Cloud, Apple, Google Play, analytics providers, email providers, and other APIs or integrations.

You are responsible for complying with third-party terms that apply to services you connect or use. We are not responsible for outages, errors, data limitations, API changes, rate limits, pricing changes, or discontinuation of third-party services.

11. Google Services

Some products may use Google Sign-In, Gmail API, Google Places API, Google Calendar API, Google Analytics, or other Google services.

By connecting your Google account, you authorize the applicable service to perform the actions you approve, such as authentication, sending email, searching local business information, or other requested functions.

You may revoke Google permissions through your Google account settings. Revoking permissions may limit or disable certain features.

12. Acceptable Use

You agree not to:

• •Use the services for unlawful, fraudulent, deceptive, abusive, or harmful purposes
• •Violate any applicable law, rule, regulation, or third-party right
• •Send spam, unsolicited messages, deceptive campaigns, or harassing communications
• •Upload malicious code, viruses, malware, or harmful files
• •Attempt to gain unauthorized access to our systems or other users’ accounts
• •Circumvent authentication, billing, security, rate limits, or usage restrictions
• •Scrape, copy, reverse-engineer, or exploit the services except as permitted by law
• •Use the services to infringe intellectual property rights
• •Misrepresent your identity, business, affiliation, or authority
• •Interfere with service performance, availability, or security
• •Use the services to generate or distribute illegal, defamatory, discriminatory, hateful, sexually exploitative, or harmful content

We may suspend or terminate access for violations.

13. User Content

You may create, upload, submit, store, or transmit content through our services, including templates, campaigns, dashboard data, business data, images, marketing copy, game content, chat messages, team notices, and other materials.

You retain ownership of your content, but you grant Social Play Systems a limited, non-exclusive, worldwide license to host, process, display, transmit, reproduce, and use your content as necessary to provide, secure, maintain, and improve the services.

You represent that you have all rights needed to submit and use your content.

14. Business Data

For business software, you are responsible for the accuracy, legality, and authorization of data you upload, sync, import, or connect to our services.

We do not guarantee that dashboards, reports, forecasts, rankings, calculations, or insights will be complete, accurate, or suitable for financial, legal, tax, employment, or operational decisions. You should verify important data before relying on it.

15. Intellectual Property

The services, software, code, design, features, user interface, branding, logos, content, documentation, databases, workflows, and technology are owned by Social Play Systems, LLC or its licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, lease, sublicense, reverse-engineer, or create derivative works from our services unless expressly authorized in writing.

16. Feedback

If you provide ideas, suggestions, requests, feature recommendations, or feedback, you grant us the right to use that feedback without restriction or compensation.

17. Games, Virtual Items, and In-App Purchases

For games and apps, we may offer virtual items, premium features, subscriptions, reward packs, cosmetic items, or other digital content.

Unless required by law or platform policy:

• •Purchases are final and non-refundable.
• •Virtual items have no cash value.
• •Virtual items cannot be exchanged for money.
• •We may modify, remove, rebalance, or discontinue digital items or features.

Game access may also be subject to Apple App Store, Google Play, or other platform terms.

18. Beta Features

We may offer beta, experimental, preview, or early-access features. These features may be incomplete, unstable, unavailable, or changed at any time. Use beta features at your own risk.

19. Service Availability

We aim to provide reliable services, but we do not guarantee uninterrupted access. Services may be unavailable due to maintenance, updates, outages, third-party failures, security issues, internet disruptions, or other causes.

20. Termination

You may stop using our services at any time. You may cancel paid services according to the cancellation process provided in the product or billing portal.

We may suspend or terminate your access if:

• •You violate these Terms
• •Payment fails
• •Your use creates security, legal, operational, or reputational risk
• •Required third-party access is revoked
• •We discontinue a product or service
• •We believe your account has been compromised

Upon termination, your right to use the services ends immediately. Certain provisions of these Terms will survive termination.

21. Disclaimers

The services are provided “as is” and “as available.”

To the fullest extent permitted by law, Social Play Systems disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

We do not guarantee that the services will meet your requirements, produce specific results, increase sales, improve rankings, generate revenue, prevent losses, or operate without interruption or error.

22. Limitation of Liability

To the fullest extent permitted by law, Social Play Systems, LLC and its owners, officers, employees, contractors, affiliates, vendors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or service disruption.

To the fullest extent permitted by law, our total liability for any claim related to the services will not exceed the amount you paid to Social Play Systems for the service giving rise to the claim during the three months before the claim arose, or $100 if you paid nothing.

23. Indemnification

You agree to defend, indemnify, and hold harmless Social Play Systems, LLC and its owners, officers, employees, contractors, affiliates, vendors, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of the services, your content, your campaigns, your violation of these Terms, your violation of law, or your violation of third-party rights.

24. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles.

Unless otherwise required by law, disputes will be resolved in the state or federal courts located in Georgia.

25. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent revision. Continued use of the services after updated Terms are posted means you accept the revised Terms.

26. Contact Us

Questions about these Terms may be sent to: